Netiquette
Also called: netiquette or online etiquette
Netiquette (or netiquette) is a contraction of the words "network" and "etiquette. The term refers to unwritten and written rules aimed at the technique and use of communication over the Internet.
Just as there are certain rules of conduct (etiquette) in everyday "offline" life, the Internet also has its do's and dont's. Many of these good customs are dictated by the limitations of digital communication. They promote appropriate and effective communication and help avoid misunderstandings.
The rules of conduct of netiquette are set and maintained by the "online community. Rules and conventions can change over time and may be different depending on where you engage on the Internet.
Examples of netiquette
An important part of netiquette revolves around attitudes toward other users. For example, it is important to realize that communication via computers involves limitations and that you are communicating with people, each with their own perceptions and character traits. Humor and certain nuances can easily be misunderstood.
Because you don't usually see each other, expression and body language are lacking , so messages can easily be interpreted differently. It is important to think carefully before sharing what you think, think and feel. Restraint is recommended, especially when having a discussion and when pointing out or contradicting others' mistakes. Due to the lack of direct interaction, misunderstandings can easily escalate.
Most rules of manners that apply in everyday interactions with others also apply online. A friendly and respectful attitude where you always give people the benefit of the doubt not only promotes the atmosphere but also prevents unnecessary annoyances.
Respect each other's opinions, time and privacy and do not abuse power.
Email Etiquette
Specific attention should be paid to e-mail and other digital messages. In principle, the same rules apply here as for (formal) written communication. This means, among other things, that messages contain a subject, salutation and signature. Messages should be concise and clear.
For e-mails, it is recommended that the To, CC and BCC fields be handled properly. The To field contains recipients for whom the message is intended directly. In the CC are placed recipients who should receive the message for information, but from whom no response is expected. Finally, the BCC field contains recipients who should receive the message for information, but whose names and/or e-mail addresses do not need to be shared with other recipients.
Within an e-mail exchange, it is nice to leave previous messages under each response so that it is clear what is being responded to. When responding, the subject is kept and preceded by the designation "RE:". When forwarding an e-mail, "FW:" is placed before the subject to indicate that it is a forwarded message.
Within e-mail etiquette, sending unsolicited e-mails(spam) was considered not done before it was legally restricted.