Review module
A review module is a tool used to collect and present reviews of products or services in a structured manner. It can be used on websites, social media platforms, and other digital channels to collect and display customer feedback to prospective users.
How does a review module work?
A review module works by collecting feedback from customers about a particular product or service. This is usually done through a form that customers can fill out with their ratings, comments, and possibly a score. The form can be filled out on a Web site, or sent to customers via an e-mail invitation. The review module collects this feedback and presents it in a structured way. This can be done, for example, through a star rating or a scorecard. Other users can read these reviews and use the information to get a better idea of the product or service.
It is important to note that the quality of feedback depends on the quality of the questions asked in the form. Therefore, it is advisable to think carefully about the questions asked and ask for feedback on different aspects of the product or service, such as ease of use, quality and customer service.
