Account Manager
An account manager is a professional responsible for managing relationships between a company and its customers. Their work includes researching customer needs and goals, promoting customer satisfaction and driving more sales. Account managers work in a variety of industries, including sales, marketing and customer service.
Purpose and duties of an account manager
The goal of an account manager is to build and maintain long-term relationships with customers. This is essential to the success and growth of a business. They do this by working closely with customers. Account managers advise on products and services, prepare quotes, negotiate contracts and resolve complaints or problems.
