Warranty

Through warranty, the seller guarantees the quality of a product or service. If the product shows defects that cannot be expected under normal use, the seller or manufacturer is responsible for repair, replacement or other appropriate solution. Warranty is largely anchored in legislation, particularly in consumer law.

Warranty is usually offered in the form of a manufacturer's warranty. The warranty communicated with a purchase often has a term attached to it, such as six months. Sometimes additional warranty can be purchased by the customer.

In addition to the manufacturer's or seller's promised warranty on an item, there is also such a thing as a legal warranty. This means that a product should meet the expectations that the buyer may have of it, including the lifespan of a product. This warranty often goes beyond the manufacturer's warranty.

The legal warranty is linked to the sales contract, so in this the manufacturer is not a party. When a customer invokes the legal warranty, the seller should arrange an appropriate solution, even if this must ultimately be provided by the manufacturer.

Because the warranty on a product extends beyond the standard manufacturer's warranty, buying additional warranty is often less necessary than most stores claim.